The exposition for successful customer relationship
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Welcome to the CRM-expo – the only place where you can find all the important suppliers, experts and consultants from the CRM market, gathered together in one place.  Here, in a very personal and intense atmosphere, you can discuss applications, strategies and implementations for the successful management of your customer relationships and benefit from them.

Get your head start in the accompanying congress and symposium.

Meet the suppliers on the fair floor.

  
 
Beratung
Beratung


Themenschwerpunkte:

  • Adress management/Listbroking
  • Analytical CRM
  • Augumented Reality
  • Field Control
  • Complaint
  • Business Intelligence
  • CRM Blogs/Twitter/Podcasts
  • Call Center Solutions
  • CRM Best Practices
  • CRM on Demand
  • CRM and customer support services
  • Privacy
  • Dialogue marketing
  • Integrated Client
  • Campaign management
  • Customer loyalty
  • Customer based navigation
  • Customer value analysis
  • Customer management
  • Customer service tmanagement
  • Lead generierung/Lead management
  • Marketing/Sales and Web 2.0
  • Mobile CRM/Mobile Marketing/Mobility
  • New CRM-Strategies
  • Customer acquisition
  • Open Source CRM
  • Sales Force Management (SFA)
  • Security
  • Service-CRM
  • Social Communities
  • Software AS A Services (SaaS)
  • Software On Demand
  • Masterdata Management
  • Sales management
  • Sales and marketing automation
  • Sales support

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